SaaS Account Offboarding
Find the accounts you forgot. Reclaim the licenses you are paying for.
A four-to-eight-week engagement that identifies, classifies, and remediates dormant, orphaned, and terminated-with-access accounts across your primary IdP and three named SaaS applications, with license savings analysis and audit-defensible documentation.
When the Microsoft true-up arrives and the active-user list does not hold up
A CIO receives a true-up proposing 4,200 Microsoft licenses for a 2,800-person company. The CFO wants an explanation. The IAM team cannot produce a defensible active-versus-dormant list in two weeks. The CIO needs the list, safe remediation, and a savings number, without breaking production by deprovisioning a service account.
Same pattern shows up across Salesforce, Workday, Slack, Atlassian, Adobe, and the long tail of SaaS the IT team did not even know was in use. The cost lives in finance, the risk lives in security, and the cleanup falls to whichever team picks it up first.
What we do
Inventory and classification
Account discovery across the primary IdP and three named SaaS apps. Classification as active, dormant, orphaned, terminated-with-access, or service account.
Safe remediation plan
Approval workflow with application owners. Staged deprovisioning. Rollback path for every action.
License savings analysis
Stated savings floor across the three named SaaS apps, with a CFO-ready model.
Audit-defensible documentation
Evidence package: who was disabled, when, by whose approval, with rollback record if reversed.
What you receive
- Account inventory and classification across the four in-scope environments
- Remediation plan with approval workflow
- Executed cleanup with rollback documentation
- License savings analysis with a stated savings floor
- Audit-defensible documentation package
- Sustained-hygiene recommendations and operational handover
4 to 8 weeks, sized to account volume
Discovery
Connector setup, source-of-truth confirmation, account enumeration across the four environments.
Classification
Rule-based and last-login-based classification, service account identification, application owner consultation.
Remediation
Staged deprovisioning, approval routing, rollback monitoring, license reclaim tracking.
Savings report and handover
License savings model, evidence package, sustained-hygiene runbook, executive briefing.
Three tiers, sized to account count
Investment is confirmed on your scoping call after we confirm account volume across the four in-scope environments.
Who this is for
CIOs, CFOs, VPs of IT, and Directors of IT Operations. This is a finance-and-operations buyer, a different audience than the security-led buyers for the other packages. The decision criterion is cost and operational risk, not only compliance.
What this is not
This is not ongoing managed cleanup. It is a one-time engagement that resets the baseline and hands you a runbook to keep it clean. It is not a hard savings guarantee with refund clauses. We commit to identifying a savings floor; you act on it. And it is not Microsoft-only. Multi-platform coverage across your in-scope SaaS portfolio is the differentiator.
Need something more comprehensive?
Not every identity program fits a package.
If your situation is larger, spans multiple platforms, or needs a custom roadmap, our advisory practice takes on bespoke engagements.
Explore our advisory services →Pays for itself
A 30-minute scoping call confirms account volume and sizes the savings floor.
Schedule a 30-minute scoping call